Claims

If you have a possible claim or a claims enquiry, and have a current policy with our company, please contact us during office hours on (07) 4124 3122, or emailing us via the form under the Contact us tab.

If you need to contact us for an emergency after hours, regarding a claim, please leave a message at ph: 0407 906 802.

Things to think about in a claims event

  • In the case of an emergency, call 000, and seek medical attention where required.
  • Ensure people are safe before attending to property.
  • Please alert us as soon as reasonably possible.
  • Write down as many details about the event as possible while it’s fresh in your mind.
  • Take photos, where applicable, from multiple angles.
  • Get the details of any other parties involved.

And remember, if you’re uncertain, that’s what we’re here for. Give us a call on 0407 906 802.

‚ÄúWe‚Äôre happy to say we‚Äôve been clients of Paul Graham from Caldwell Insurance for more than¬†12 years. We were pleased to know that we had the right insurance representative and the right cover in place after an electricity¬†transformer on¬†an adjoining¬†property¬†caused a fire that burnt out¬†10 acres plus our storage shed and contents. Caldwell Insurance helped us through the process of¬†recovery¬†so we were able to get back to¬†continuing with our business. Don‚Äôt leave it to chance,¬†talk to the team at Caldwell Insurance. I have found Paul and his team nothing but professional and helpful in any of my dealings with them.‚ÄĚ

Neil Toole, General Manager of Jemalong Irrigation Limited in Forbes, NSW.